Night Hotel Security & Guest Experience

The LINE Hotel Group; Austin (CO); On-site; USD 21,000 - 34,000; Full time

Job summary

The LINE Hotel Group is seeking a dynamic Security Agent for its Austin properties. This role requires a passion for hospitality and a proactive approach to guest safety, asset protection, and security operations.

You will be part of a team dedicated to delivering a secure, welcoming experience for all guests and staff. Responsibilities include patrolling the property, responding to emergencies, documenting investigations, and coordinating with departments to uphold the LINE standard of safety

Qualifications

• Customer service mindset and professional demeanor.
• Ability to respond calmly and effectively during emergencies.
• Strong communication and teamwork across departments.

Responsibilities

• Patrol hotel property to ensure guests and employees are safe and to protect assets.
• Respond to emergencies, incidents, and safety concerns promptly with proper documentation.
• Maintain professional conduct, assist guests, and coordinate with other departments as needed.
• Monitor safety systems, report incidents, and follow up on investigations.
• Provide courteous service while enforcing hotel policies and procedures.

Job description

The LINE Hotel Group is seeking a dynamic Security Agent for its Austin properties. This role requires a passion for hospitality and a proactive approach to guest safety, asset protection, and security operations.

You will be part of a team dedicated to delivering a secure, welcoming experience for all guests and staff. Responsibilities include patrolling the property, responding to emergencies, documenting investigations, and coordinating with departments to uphold the LINE standard of safety