Hotel Security Guard

Bighorn Law; Austin (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Wyndham Garden Austin hotel seeks a part-time security guard to protect guests, staff, and property. Responsibilities include patrolling premises, monitoring CCTV, controlling access, and responding to emergencies with basic first aid. A high school diploma and state guard license, plus First Aid/CPR certifications, are required.

The role emphasizes strong communication, de-escalation, and reliable incident logging, with shifts across late hours in a hospitality setting near downtown Austin.

Qualifications

• High school diploma or equivalent required.
• Valid state security guard license (guard card) required.
• First Aid and CPR certifications preferred.
• Experience in security, law enforcement, military, or hospitality helpful.

Responsibilities

• Property Patrols: Conduct regular foot or vehicle patrols of hallways, parking lots, lobbies, and perimeter areas to deter unauthorized access or suspicious behavior.
• Access Control: Monitor entry points, check guest or employee credentials, and restrict access to back-of-house or private event spaces.
• Emergency Response: Respond quickly to disturbances, medical situations, or fire alarms, administering basic first aid or CPR and coordinating with local emergency services when necessary.
• Guest Assistance: Provide polite, customer-focused service by answering questions, resolving noise complaints, and escorting guests or staff during late hours.
• Incident Reporting: Maintain detailed logs and write clear reports on daily activities, security breaches, or property damage.
• Surveillance Operation: Monitor CCTV camera feeds and alarm panels to identify potential safety hazards or suspicious activities.

Skills

Verbal de-escalation

Conflict resolution

Active observation

Clear communication

Education

High school diploma or equivalent

State security guard license (guard card)

First Aid certification

CPR certification

Job description

The hotel security guard protects guests, staff, and property by patrolling the premises, monitoring surveillance systems, and responding to emergencies.

This is a part-time position.

Property Patrols: Conduct regular foot or vehicle patrols of hallways, parking lots, lobbies, and perimeter areas to deter unauthorized access or suspicious behavior.

Access Control: Monitor entry points, check guest or employee credentials, and restrict access to back-of-house or private event spaces.

Emergency Response: Respond quickly to disturbances, medical situations, or fire alarms, administering basic first aid or CPR and coordinating with local emergency services when necessary.

Guest Assistance: Provide polite, customer-focused service by answering questions, resolving noise complaints, and escorting guests or staff during late hours.

Incident Reporting: Maintain detailed logs and write clear reports on daily activities, security breaches, or property damage.

Surveillance Operation: Monitor CCTV camera feeds and alarm panels to identify potential safety hazards or suspicious activities.

Education: High school diploma or equivalent.

Experience: Prior work in security, law enforcement, military, or the hospitality industry.

Certifications: Valid state security guard license (guard card) alongside First Aid and CPR certifications.

Skills: Strong verbal de-escalation, conflict resolution, active observation, and clear communication abilities.

Physical Fitness: Ability to stand, walk long distances, and patrol large hotel grounds for extended shifts.

For a true sense of Austin's hospitality, make our Wyndham Garden Austin hotel your hotel of choice when traveling to Texas' state capital. Our non-smoking hotel is located just three miles from downtown Austin and within minutes of the Austin Convention Center, the University of Texas at Austin, St. Edward's University, and Austin-Bergstrom International Airport (AUS). We're also close to the nightlife on South Congress Ave.