Night Health Unit Coordinator: Patient Flow & Frontline Support

Trinity Health MI; Grand Rapids (MI); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Medical, dental, vision

Paid time off

403B and education assistance

Job summary

Trinity Health MI in Grand Rapids is seeking a Health Unit Coordinator to serve as the first contact for patients and visitors. This part-time night-shift role requires a professional presence, strong communication, and coordination of department workflow.

You will support patient flow, data entry, and revenue-related tasks while troubleshooting basic computer issues. A high school diploma and medical terminology knowledge are required; college coursework and HUC certification are preferred.

Qualifications

• High school diploma or equivalent.
• One year of college coursework or higher level training preferred.
• Health Unit Coordinator Certification preferred.
• Knowledge of medical terminology.
• Strong customer service and interpersonal skills.
• Ability to manage interruptions while maintaining excellent customer focus.
• Well developed communication skills, both written and oral.

Responsibilities

• Provide strong customer service to patients, families, visitors and colleagues.
• Assist with unit flow coordination (answering phones, call lights, administrative assignments related to patient care/unit operations).
• Understands and proficiently uses all computer programs.
• Medical record and data management.
• Troubleshoots low level computer issues and coordinators with appropriate departments as needed for assistance.

Skills

Strong customer service

Interpersonal skills

Written and oral communication

Ability to handle interruptions

Education

High School diploma or equivalent

One year of college coursework or higher-level training preferred

Health Unit Coordinator Certification preferred

Knowledge of medical terminology

Job description

Trinity Health MI in Grand Rapids is seeking a Health Unit Coordinator to serve as the first contact for patients and visitors. This part-time night-shift role requires a professional presence, strong communication, and coordination of department workflow.

You will support patient flow, data entry, and revenue-related tasks while troubleshooting basic computer issues. A high school diploma and medical terminology knowledge are required; college coursework and HUC certification are preferred.