Night Shift Health Unit Coordinator: Patient Flow

Trinity Health Mid-Atlantic; Grand Rapids (MI); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401k/403b options

Education assistance

Job summary

Trinity Health in Michigan is seeking a part-time Health Unit Coordinator for the night shift to serve as the first contact for patients, families, visitors and staff. This highly visible role requires a professional presence and outstanding communication and problem‑solving skills to support department workflow.

Responsibilities include assisting with unit flow, answering phones, data entry, medical record and data management, and coordinating with other departments.

Qualifications

• High School diploma or equivalent.
• One year of college course or higher level training preferred.
• Health Unit Coordinator Certification preferred.
• Knowledge of medical terminology.
• Strong customer service and interpersonal skills.
• Ability to manage interruptions while maintaining excellent customer focus.
• Well developed communication skills, both written and oral.

Responsibilities

• Provide strong customer service to patients, families, visitors and colleagues in a professional and helpful manner.
• Assist with unit flow coordination (answering phones, call lights, all administrative assignments related to patient care/unit operations).
• Understands and proficiently uses all computer programs.
• Medical record and data management.
• Troubleshoots low level computer issues and coordinates with appropriate departments as needed for assistance.

Skills

Customer service

Interpersonal skills

Communication skills

Medical terminology

Education

High School diploma or equivalent

College coursework preferred

Health Unit Coordinator Certification preferred

Job description

Trinity Health in Michigan is seeking a part-time Health Unit Coordinator for the night shift to serve as the first contact for patients, families, visitors and staff. This highly visible role requires a professional presence and outstanding communication and problem‑solving skills to support department workflow.

Responsibilities include assisting with unit flow, answering phones, data entry, medical record and data management, and coordinating with other departments.