Night Gym Member Services Specialist

Planet Fitness; Radcliff (KY); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and Ser

Exclusive Discounts at Outside Retail

Free Work Shirt options yearly.

Job summary

Planet Fitness in Radcliff, Kentucky seeks an Overnight Closer (Member Services Representative) to deliver outstanding member experiences at the front desk and close out the day’s shift. You will greet members and guests, assist with sign-ups, tours, and account updates while maintaining a clean, welcoming club environment.

The role requires a friendly, professional demeanor, strong listening skills, punctuality, and reliability.

Qualifications

• Customer service experience preferred.
• High school diploma or GED required.
• Must be 18 years of age or older.
• Basic computer proficiency required.
• Ability to communicate clearly and professionally.
• Punctuality and reliability essential.

Responsibilities

• Greet members, guests and prospective members with exceptional service.
• Answer phones and assist callers with questions.
• Check members in and assist with new sign-ups.
• Give tours to prospective members.
• Update member accounts as needed.
• Respond to questions and concerns promptly and professionally.
• Maintain the club's neatness and cleanliness.
• Close the shift and prepare the bank deposit for the next day.

Skills

Customer service

Basic computer skills

Positive attitude

Punctuality

Communication skills

Empathy and problem solving

Education

High School diploma or GED

Job description

Planet Fitness in Radcliff, Kentucky seeks an Overnight Closer (Member Services Representative) to deliver outstanding member experiences at the front desk and close out the day’s shift. You will greet members and guests, assist with sign-ups, tours, and account updates while maintaining a clean, welcoming club environment.

The role requires a friendly, professional demeanor, strong listening skills, punctuality, and reliability.