Night-Shift Member Services Specialist

Planet Fitness - United FP Management, LLC; Lexington (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

Planet Fitness - United FP Management, LLC is seeking an Overnight Closer (Member Services Representative) in Lexington, Virginia. The ideal candidate will create a positive member experience through exceptional customer service and efficiently manage front-desk tasks during overnight shifts. Responsibilities include greeting members, handling inquiries, processing memberships, and creating bank deposits. Applicants should be reliable, have a background in customer service, and be passionate about fitness. Punctuality and an upbeat attitude are essential for this role.

Qualifications

• Customer service background preferred.
• Punctuality and reliability are a must.
• Must be 18 years of age or older.

Responsibilities

• Greet members, prospective members and guests.
• Handle front-desk related activities including check-ins.
• Respond to member questions and concerns promptly.

Skills

Customer service background

Basic computer proficiency

Exceptional customer-service skills

Strong listening skills

Positive and upbeat attitude

Job description

Planet Fitness - United FP Management, LLC is seeking an Overnight Closer (Member Services Representative) in Lexington, Virginia. The ideal candidate will create a positive member experience through exceptional customer service and efficiently manage front-desk tasks during overnight shifts. Responsibilities include greeting members, handling inquiries, processing memberships, and creating bank deposits. Applicants should be reliable, have a background in customer service, and be passionate about fitness. Punctuality and an upbeat attitude are essential for this role.