Night Guest Experience Concierge

Signature Aviation plc; Dallas, Northern (TX, KY); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical/prescription drug, dental, and

Vision Insurance

401(k)

Paid time off

Training and Development

Employee Assistance Program (EAP) &amp

Job summary

Signature Aviation plc is seeking a Guest Experience Specialist in Dallas, TX. You will warmly welcome guests and crew, coordinate services, and provide concierge and support across indoor and outdoor environments near aircraft. This role requires flexibility, exceptional service, and teamwork in a fast-paced setting.

The position emphasizes hospitality, safety, and professional communication, with opportunities to assist with fuel transactions, luggage handling, and guest transport as needed.

Qualifications

• High School Diploma or GED.
• 1+ year of customer experience in retail, hospitality or sales preferred.
• Valid state driver’s license required.
• Must be 18 years or older and legally eligible to work.
• Able to pass background checks and airport requirements.

Responsibilities

• Meet and greet guests and crews and escort to entrance, aircraft, or vehicles.
• Collaborate with team to ensure services are handled promptly and courteously.
• Receive, dispatch, and process guest purchases and fuel transactions; assist with basic accounting.
• Provide concierge services such as hotel bookings, ground transport, catering, and customs appointments.
• Manage guest inquiries and resolve requests; maintain knowledge of facilities and services.

Skills

Hospitality

Language English

Math

Communication

Critical Thinking

Interpersonal Skills

Multitasking

Computer Skills

Education

High School Diploma or GED

Tools

Driver's License

Job description

Signature Aviation plc is seeking a Guest Experience Specialist in Dallas, TX. You will warmly welcome guests and crew, coordinate services, and provide concierge and support across indoor and outdoor environments near aircraft. This role requires flexibility, exceptional service, and teamwork in a fast-paced setting.

The position emphasizes hospitality, safety, and professional communication, with opportunities to assist with fuel transactions, luggage handling, and guest transport as needed.