Aviation Guest Experience Concierge

Signature Aviation; Dulles Town Center (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Signature Aviation in Dulles, Virginia, seeks a Guest Experience Specialist to be the first and last impression for guests and crew, delivering professional, caring hospitality in a fast-paced environment. You will greet VIP travelers, coordinate services, and support smooth operations near aircraft and ground equipment.

Responsibilities include assisting with luggage and transportation, managing guest inquiries, and promoting Signature’s services while maintaining a safe and welcoming

Qualifications

• High School Diploma or GED is required.
• At least 1 year of customer experience in retail, hospitality, or sales preferred.
• Valid state driver’s license required.
• Must be 18 years of age or older.
• Able to pass airport background checks and be insurable.

Responsibilities

• Greet guests and crews, escorting them to entrances, aircraft, or vehicles.
• Collaborate with team members to ensure timely and courteous service delivery.
• Receive and process guest purchases and fuel transactions per procedures.
• Provide concierge services including hotel, transportation, or catering arrangements.
• Handle guest inquiries, resolve issues, and maintain professional standards.

Skills

Guest service

Communication

Multitasking

Teamwork

Problem solving

Education

High school diploma or GED

Job description

Signature Aviation in Dulles, Virginia, seeks a Guest Experience Specialist to be the first and last impression for guests and crew, delivering professional, caring hospitality in a fast-paced environment. You will greet VIP travelers, coordinate services, and support smooth operations near aircraft and ground equipment.

Responsibilities include assisting with luggage and transportation, managing guest inquiries, and promoting Signature’s services while maintaining a safe and welcoming