Night Front Desk & Resident Concierge

Sunshine Retirement Living LLC; Ogden (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Sunshine Retirement Living LLC is seeking a friendly receptionist to staff the front desk and support daily operations at our community in Utah. You will monitor phones, manage resident communication, and perform clerical tasks with a focus on customer service and confidentiality.

The role requires strong English communication, teamwork, and the ability to handle time-sensitive tasks in a respectful, professional manner.

Qualifications

• Must be 18 years of age.
• Ability to work with little supervision and maintain performance and customer service.
• Excellent English communication, verbal and written, with residents, guests and staff.
• Ability to work in a team setting and be a team player.
• Maintain a positive, respectful, and professional approach with coworkers and residents.
• Ability to keep all business and operations information confidential.
• Organizational skills and ability to problem solve.
• Excellent customer service and public relations skills.
• Ability to meet department deadlines and work under time constraints.
• Experience in computer use and relevant software applications preferred.

Responsibilities

• Complete routine housekeeping duties (trash, dust, vacuum, mopping, bathrooms).
• Staff the reception desk during assigned period.
• Represent the community to coworkers, residents, and visitors professionally.
• Greet residents and visitors and assist as necessary.
• Perform clerical duties as directed.
• Maintain detailed Resident and guest register and daily logs.
• Keep workspace, lobby, and hydration station clean and safe.
• Answer telephone promptly and direct calls to the appropriate person.
• Monitor fax machine and direct communications appropriately.
• Conduct frequent security checks to ensure resident safety.
• Monitor and respond to resident call and exit alarm systems; notify management/families if needed.
• Manage inventory for office supplies and order as directed.
• Perform basic maintenance of office equipment.
• Provide coffee service at dinnertime if needed.
• Assist kitchen staff by closing/shutting doors and turning off lights after meals.
• Print/fold weekly menu and monthly calendar; fold dining napkins.
• Maintain cleanliness in common areas and spaces.
• Perform simple maintenance for residents ( unclog toilets, shut off water, etc.).
• Perform other duties as assigned by Supervisor.

Skills

Customer service

Team player

English communication

Confidentiality

Organizational skills

Problem solving

Time management

Computer use

Job description

Sunshine Retirement Living LLC is seeking a friendly receptionist to staff the front desk and support daily operations at our community in Utah. You will monitor phones, manage resident communication, and perform clerical tasks with a focus on customer service and confidentiality.

The role requires strong English communication, teamwork, and the ability to handle time-sensitive tasks in a respectful, professional manner.