Night Front Desk & Member Experience Specialist

Planet Fitness; Brooklyn Park (MN); On-site; USD 15,000 - 21,000; Full time

Job summary

Planet Fitness in Brooklyn Park, MN is seeking a Front Desk Associate to support new member sales and ensure a positive member experience. You will greet guests, assist with check-ins, tours, and membership sign-ups while delivering friendly, helpful service.

The role emphasizes strong customer service, basic computer skills, and the ability to work Night Shift. You’ll contribute to a clean, welcoming club environment and assist in daily operations to keep the facility running smoothly.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience
• Handle front desk tasks, process sign-ups, tours, and member changes
• Facilitate member services issues and escalate to Club Manager as needed
• Help maintain club cleanliness and appearance

Skills

Customer service

Computer basics

Job description

Planet Fitness in Brooklyn Park, MN is seeking a Front Desk Associate to support new member sales and ensure a positive member experience. You will greet guests, assist with check-ins, tours, and membership sign-ups while delivering friendly, helpful service.

The role emphasizes strong customer service, basic computer skills, and the ability to work Night Shift. You’ll contribute to a clean, welcoming club environment and assist in daily operations to keep the facility running smoothly.