Night Front Desk & Member Concierge

Paycom - ATS; Saint Cloud (MN); On-site; USD 18,000 - 21,000; Full time

Job summary

Paycom - ATS in St. Cloud, MN is seeking a Night Shift Customer Service representative responsible for new member sales and delivering a positive member experience at the club.

The role includes greeting potential members, signing up new members, and guiding tours. Responsibilities also include processing front desk tasks, handling information calls, addressing member account changes, and escalating issues to the Club Manager when needed.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk tasks: info calls, check-ins, sign-ups, tours, and account changes.
• Facilitate member services issues and forward to Club Manager if needed.
• Maintain the club’s neatness and cleanliness.

Skills

Customer service

Listening

Problem solving

Diplomacy

Job description

Paycom - ATS in St. Cloud, MN is seeking a Night Shift Customer Service representative responsible for new member sales and delivering a positive member experience at the club.

The role includes greeting potential members, signing up new members, and guiding tours. Responsibilities also include processing front desk tasks, handling information calls, addressing member account changes, and escalating issues to the Club Manager when needed.