Night Shift Member Services Associate

Paycom - ATS; Roseville (MN); On-site; USD 22,000 - 26,000; Full time

Job summary

Paycom - ATS in Roseville, MN is seeking a Night Shift Front Desk Associate to welcome prospective and current members and drive new member sales with a focus on a positive experience. The role requires strong customer service, basic computer skills, and the ability to stand and assist guests during 75% of each shift, including occasional lifting up to 50 lbs.

Responsibilities include greeting and guiding potential members, handling front desk tasks, processing sign-ups and tours, and escalating

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Ability to stand/walk for 75% of the shift.
• Ability to lift up to 50 lbs less than 30% of the time.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks, information calls, sign-ups, tours, and update member accounts as needed.
• Facilitate member services issues and forward to Club Manager/Assistant Manager as needed.
• Maintain the neatness/cleanliness of the club.

Skills

Customer service

Active listening

Problem solving

Diplomacy

Computer literacy

Job description

Paycom - ATS in Roseville, MN is seeking a Night Shift Front Desk Associate to welcome prospective and current members and drive new member sales with a focus on a positive experience. The role requires strong customer service, basic computer skills, and the ability to stand and assist guests during 75% of each shift, including occasional lifting up to 50 lbs.

Responsibilities include greeting and guiding potential members, handling front desk tasks, processing sign-ups and tours, and escalating