Night Front Desk & Guest Services Specialist

Lbahospitality; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Opportunities for advancement

Training programs

Job summary

Lbahospitality in Orlando, Florida is seeking enthusiastic front office staff committed to excellent guest service. This role involves managing operations during shifts, responding to guest requests, and promoting hotel services. Candidates should have a friendly demeanor, basic computer skills, and experience in customer service or sales.

The position requires a high school diploma and the physical ability to stand for long durations. Availability for various shifts, including nights and weekends, is essential. Join us to ensure our guests experience the best hospitality.

Qualifications

• Prior experience in accounting, sales, or guest relations preferred.
• Must be able to lift 30 lbs unassisted.
• Basic computer literacy required.

Responsibilities

• Greet and register guests, provide room assignments.
• Promote and sell hotel services and amenities.
• Maintain guest privacy and accommodate special requests.

Skills

Guest relations

Cash handling

Problem solving

Communication skills

Service orientation

Education

High school diploma or equivalent

Tools

Property Management System (PMS)

Job description

Lbahospitality in Orlando, Florida is seeking enthusiastic front office staff committed to excellent guest service. This role involves managing operations during shifts, responding to guest requests, and promoting hotel services. Candidates should have a friendly demeanor, basic computer skills, and experience in customer service or sales.

The position requires a high school diploma and the physical ability to stand for long durations. Availability for various shifts, including nights and weekends, is essential. Join us to ensure our guests experience the best hospitality.