Night Audit & Front Desk Specialist (Flexible Schedule)

Springhill Suites; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Springhill Suites in Orlando is looking for a dedicated front desk professional to deliver friendly and efficient service. The role includes handling guest check-ins, running the night audit process, and providing exceptional service.

The ideal candidate should have a high school diploma, experience in accounting or at Marriott, and strong customer service skills. Flexibility to work weekends and holidays is a must.

Qualifications

• High school graduate is required.
• One year of accounting experience is preferred.
• Marriott experience is preferred.
• Fluency in job related English, both verbal and non-verbal.
• Must be able to work a flexible schedule including weekends and holidays.

Responsibilities

• Provide exceptional guest service at the front desk.
• Run the night audit process through the PMS system.
• Verify and authorize credit card payments.
• Post guest charges and handle cash.
• Manage incoming messages and faxes for guests.

Skills

Customer service skills

Communication skills

Basic math skills

Flexible scheduling

Education

High school diploma

Job description

Springhill Suites in Orlando is looking for a dedicated front desk professional to deliver friendly and efficient service. The role includes handling guest check-ins, running the night audit process, and providing exceptional service.

The ideal candidate should have a high school diploma, experience in accounting or at Marriott, and strong customer service skills. Flexibility to work weekends and holidays is a must.