Night Front Desk & Guest Experience Auditor

WoodSpring Suites Pensacola West; Pensacola (FL); On-site; USD 21,352 - 22,041; Part time

Job summary

WoodSpring Suites Pensacola West is seeking a Night Auditor responsible for being the first point of contact with guests, handling all stages of their stay. The ideal candidate will assist guests with check-ins and check-outs while preparing nightly reports and addressing guest inquiries.

The position requires strong customer service skills, physical ability to perform tasks as needed, and a guest-focused approach. The role welcomes applicants from all experience levels and offers competitive hourly compensation.

Qualifications

• Strong customer service skills with a guest-focused approach.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Experience in hospitality is preferred but not required.

Responsibilities

• Prepare and distribute nightly reports.
• Address guest inquiries about hotel services.
• Welcome and assist guests with check-ins and check-outs.
• Resolve guest concerns to ensure satisfaction.
• Perform basic maintenance or housekeeping tasks.

Skills

Customer service skills

Multitasking

Basic maintenance

Job description

WoodSpring Suites Pensacola West is seeking a Night Auditor responsible for being the first point of contact with guests, handling all stages of their stay. The ideal candidate will assist guests with check-ins and check-outs while preparing nightly reports and addressing guest inquiries.

The position requires strong customer service skills, physical ability to perform tasks as needed, and a guest-focused approach. The role welcomes applicants from all experience levels and offers competitive hourly compensation.