Front Desk/Night Auditor

Apply Now; Morgan City (LA); On-site; USD 28,000 - 42,000; Full time

Job summary

Apply Now is seeking a reliable Front Desk/Night Auditor in Morgan City, LA to welcome guests and ensure a smooth stay. You will handle check-ins/outs, guest inquiries, and payments with a focus on accuracy and service.

The Night Auditor will balance daily transactions, generate reports, and maintain security during night hours. A flexible schedule including weekends may be required to cover shifts and support guest needs.

Qualifications

• Experience in customer service or hospitality is preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Check guests in and out and manage front desk operations.
• Answer phone calls and emails and assist guests with inquiries.
• Process payments accurately and handle daily transactions.
• Balance and reconcile daily sales, and prepare reports.
• Ensure property security during the night shift.

Skills

Customer service

Hospitality

Communication

Problem solving

Job description

We are seeking a reliable and motivated individual to join our team as a Front Desk/Night Auditor. In this role, you will be the first point of contact for our guests, providing excellent customer service and ensuring their needs are met throughout their stay.

Key responsibilities include checking guests in and out, answering phone calls and emails, processing payments, and handling guest inquiries. Additionally, as a Night Auditor, you will be responsible for balancing and reconciling daily transactions, preparing reports, and ensuring the security of the property during the night shift.

The ideal candidate will have previous experience in customer service, hospitality, or a related field. Strong communication and problem-solving skills are essential, as well as the ability to work independently and handle multiple tasks efficiently. A flexible schedule and willingness to work nights and weekends are required for this position.