Night Front Desk & Safety Attendant

WoodSpring Suites Prattville; Prattville (AL); On-site; USD 27,000 - 38,000; Full time

Job summary

WoodSpring Suites Prattville is seeking a Night Auditor/Safety Attendant to provide friendly front desk service, manage guest check-ins/check-outs, and process payments while maintaining accurate guest records. This on-site role also supports safety and basic housekeeping tasks during night shifts.

The position combines desk duties with room inventory, reports, and emergency response. The ideal candidate is reliable, professional, and capable of coordinating with the General Manager when needed.

Qualifications

• High school diploma or equivalent.
• Prior guest service experience in a hotel is preferred.
• Must have computer skills; the ability to input information into a computer system.
• Must maintain a professional appearance.
• Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers.

Responsibilities

• Provides friendly and responsive front desk service to guests, including check-ins/check-outs and room assignments.
• Secures payment, verifies and adjusts billing, and posts payments to guest folios.
• Keeps records of room availability and guest accounts; conducts bookkeeping and produces reports.
• Responds to emergencies and coordinates with maintenance and management as needed.
• Cleans lobby and public spaces and assists with laundry and other duties to meet WoodSpring standards.

Skills

Customer service

Computer skills

Friendly demeanor

Patience

Professional appearance

Education

High school diploma or equivalent

Job description

WoodSpring Suites Prattville is seeking a Night Auditor/Safety Attendant to provide friendly front desk service, manage guest check-ins/check-outs, and process payments while maintaining accurate guest records. This on-site role also supports safety and basic housekeeping tasks during night shifts.

The position combines desk duties with room inventory, reports, and emergency response. The ideal candidate is reliable, professional, and capable of coordinating with the General Manager when needed.