Night Front Desk Concierge - Luxury Resident Services

Related Management Company; New York (NY); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Local 32 BJ Benefits

Job summary

Related Management Company is seeking a Concierge to greet residents and guests with warmth, manage deliveries, and maintain a welcoming lobby. You will support leasing tours, coordinate resident events, and ensure a calm, polished front desk presence in a luxury property environment.

The role includes monitoring lobby ambiance, welcoming visitors, and handling packages with care. Requirements include 1–3 years in hospitality and a high school diploma or equivalent.

Qualifications

• 1–3 years in hospitality, customer service, or luxury properties is a plus.
• Comfort using basic digital tools (logging systems, CRM platforms, Emails, MS Office).
• High school diploma or equivalent required.

Responsibilities

• Greet residents and guests with professionalism and warmth.
• Announce visitors and manage deliveries with care.
• Keep the lobby calm, clean, and inviting.
• Support leasing tours and resident events with a polished front desk presence.
• Conduct lobby checks for lighting, music, scent, and overall atmosphere.

Skills

Hospitality experience

Customer service

Professional demeanor

Digital tools

Education

High school diploma or equivalent

Tools

CRM platforms

MS Office

Job description

Related Management Company is seeking a Concierge to greet residents and guests with warmth, manage deliveries, and maintain a welcoming lobby. You will support leasing tours, coordinate resident events, and ensure a calm, polished front desk presence in a luxury property environment.

The role includes monitoring lobby ambiance, welcoming visitors, and handling packages with care. Requirements include 1–3 years in hospitality and a high school diploma or equivalent.