Luxury Front Desk Concierge — Guest Experience Champion

FellowshipLIFE Inc; Freehold Township (NJ); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Luxury wellness environment

Team recognition programs

Anniversary and holiday awards

Supportive leadership and professional

Job summary

FellowshipLIFE in Freehold, NJ seeks a polished Front Desk Concierge to greet residents, guests and vendors, manage appointments, and uphold the luxury presentation of our life plan community.

The role emphasizes hospitality, high-touch customer service, accurate records, and professional communication. Candidates should have front desk experience, strong service skills, and a neat, reliable demeanor ready to support a serene, upscale environment.

Qualifications

• Previous front desk hospitality experience.
• Strong customer service and communication skills.
• Professional appearance and demeanor.
• Organized, detail-oriented, and proactive.
• Comfortable multitasking in a fast-paced yet serene environment.

Responsibilities

• Greet residents, guests and vendors warmly and professionally.
• Manage appointments, confirmations, and modifications.
• Answer phones and respond to emails in a timely, polished manner.
• Process payments, gift cards, and retail transactions.
• Maintain accurate client records and notes.
• Balance the register and complete end-of-day reporting when closing.

Skills

Front desk hospitality

Customer service

Professional appearance

Job description

FellowshipLIFE in Freehold, NJ seeks a polished Front Desk Concierge to greet residents, guests and vendors, manage appointments, and uphold the luxury presentation of our life plan community.

The role emphasizes hospitality, high-touch customer service, accurate records, and professional communication. Candidates should have front desk experience, strong service skills, and a neat, reliable demeanor ready to support a serene, upscale environment.