Luxury Residential Concierge: Front Desk & Resident Care

Roman Health Pharmacy LLC; Boston (MA); On-site; USD 28,000 - 41,000; Full time

Job summary

Elite Services is seeking a Residential Concierge Client for luxury residential buildings. The role involves front desk duties, greeting residents, handling packages, and coordinating reservations to ensure a welcoming, safe environment.

Ideal candidates have 1+ year experience in hospitality or service industries, strong communication skills, and basic computer proficiency. The position requires professional demeanor and flexibility in a fast-paced setting.

Qualifications

• Minimum 1+ year of hospitality, concierge, customer service, hotel, residential, or service industry experience.
• Experience interacting with customers, residents, guests, or clients.
• Strong communication and customer service skills.
• Basic computer skills including Outlook and Microsoft Office.

Responsibilities

• Greet residents and guests at the front desk and assist with inquiries.
• Accept and log packages for residents.
• Arrange reservations and coordinate services for residents.
• Answer questions and provide information about local amenities and services.
• Monitor building access and security as part of front desk duties.
• Maintain logs, records, and incident reports; multitask in a fast-paced environment.

Skills

Communication

Customer service

Office software

Tools

Outlook

Microsoft Word

Web browsers

Job description

Elite Services is seeking a Residential Concierge Client for luxury residential buildings. The role involves front desk duties, greeting residents, handling packages, and coordinating reservations to ensure a welcoming, safe environment.

Ideal candidates have 1+ year experience in hospitality or service industries, strong communication skills, and basic computer proficiency. The position requires professional demeanor and flexibility in a fast-paced setting.