Night Front Desk Auditor: Smooth Check-ins & Guest Care

Premier Resorts & Management; Daytona Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Holiday Inn Hotel & Suites Daytona Beach Oceanfront in Daytona Beach, Florida is seeking a Front Desk Night Auditor. You will manage night audit, guest check-in/out, and deliver warm, professional service to guests staying overnight.

The role requires knowledge of Inn Time or similar PMS, cash handling, accurate billing, and strong communication. You will collaborate with the front desk team to ensure 100% guest satisfaction and smooth nightly operations.

Qualifications

• Experience in hotel front desk operations.
• Knowledge of cash handling and reservations.
• Excellent guest service and communication skills.

Responsibilities

• Handle check-in and check-out efficiently and courteously.
• Sell rooms to maximize occupancy and ADR.
• Answer phones promptly and route requests.
• Maintain cash bank and process payments.
• Be familiar with hotel outlets, hours, and policies.
• Post charges and manage wake-up calls.

Skills

Customer service

Cash handling

Multi-tasking

Phone etiquette

Tools

Inn Time

Job description

Holiday Inn Hotel & Suites Daytona Beach Oceanfront in Daytona Beach, Florida is seeking a Front Desk Night Auditor. You will manage night audit, guest check-in/out, and deliver warm, professional service to guests staying overnight.

The role requires knowledge of Inn Time or similar PMS, cash handling, accurate billing, and strong communication. You will collaborate with the front desk team to ensure 100% guest satisfaction and smooth nightly operations.