Night Auditor — Elevate Guest Experience Overnight

Pyramid Global Hospitality; Daytona Beach (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Pyramid Global Hospitality's Shores Resort and Spa in Daytona Beach, FL, is seeking a Night Auditor for the overnight shift (11pm–7am). You will welcome guests, check them in, and serve as the knowledge source for hotel amenities and local attractions.

You will maintain a high level of service, handle guest requests, resolve issues to WOW guests, and assist with daily reports and cash handling. Previous hospitality experience is a plus; must be detail-oriented and team-focused.

Qualifications

• Must have overnight availability.
• Strong attention to detail.
• Excellent verbal and written communication skills.
• Proficient with computers and hotel software.
• Ability to stand for the duration of the shift.
• Flexible schedule including weekends and holidays.

Responsibilities

• Check guests in and register accurately.
• Provide exceptional guest service and local area information.
• Maintain house bank and handle daily cash.
• Generate and distribute daily reports.
• Coordinate with departments to fulfill guest requests.
• Follow front desk procedures and safety policies.

Skills

Attention to detail

Communication skills

Computer skills

Customer service

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality's Shores Resort and Spa in Daytona Beach, FL, is seeking a Night Auditor for the overnight shift (11pm–7am). You will welcome guests, check them in, and serve as the knowledge source for hotel amenities and local attractions.

You will maintain a high level of service, handle guest requests, resolve issues to WOW guests, and assist with daily reports and cash handling. Previous hospitality experience is a plus; must be detail-oriented and team-focused.