Night Front Desk Auditor — Marriott Discounts & Free Parking

StepStone Hospitality; Needham (MA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Marriott discounts

Free parking

Complimentary meal on property

Medical insurance

Job summary

Sheraton Needham Hotel is seeking a full-time Front Desk Night Auditor to join our hospitality team. You will check guests in/out, manage reservations, and ensure smooth nightly operations.

Benefits include immediate Marriott Hotel discounts, free parking and a complimentary on-site meal, plus medical, dental and vision insurance. This role offers table stakes for career growth within a premier hotel brand at Needham.

Qualifications

• Must be physically able to lift up to 20 pounds.
• Flexible schedule including weekends and holidays.
• Hearing, writing, and typing proficiency.

Responsibilities

• Register guests and assign rooms.
• Issue room keys and escort instructions to guests.
• Sort and track mail, messages and packages.
• Transmit and receive messages via GPX, phone and other channels.
• Answer inquiries about hotel services, registration, and directions.
• Maintain records of room availability and rates.
• Post charges to guest accounts when needed.
• Make, confirm, and cancel reservations across channels.
• Deposit guest valuables in the safe and coordinate with housekeeping.
• Assist with room service orders and room calls as available.
• Have full working knowledge of each shift.

Skills

Office software

Job description

Sheraton Needham Hotel is seeking a full-time Front Desk Night Auditor to join our hospitality team. You will check guests in/out, manage reservations, and ensure smooth nightly operations.

Benefits include immediate Marriott Hotel discounts, free parking and a complimentary on-site meal, plus medical, dental and vision insurance. This role offers table stakes for career growth within a premier hotel brand at Needham.