Overnight Front Desk Auditor & Guest Experience

Residence Inn by Marriott; Dedham (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental, 

Vision Insurance

PTO and Payroll Incentives for Annual

Employee Assistance Program

401(k) Retirement plan

Job summary

Residence Inn by Marriott in Dedham, MA is seeking a Night Auditor to manage all front desk operations and serve as a reference for guests and vendors.

The role requires professionalism, outstanding communication, and the ability to work in a fast-paced environment, with flexible scheduling to meet guest needs.

You will handle check-ins/outs, payments, generate shift reports, and contribute to a welcoming, secure, and efficient hotel setting.

Qualifications

• Guest-focused but professional and courteous.
• Ability to work in a fast-paced environment.
• Strong initiative and desire for achievement.
• Able to identify and resolve problems as they arise.
• Available for flexible scheduling as needed.

Responsibilities

• Check-in/Check-out hotel guests
• Process payments according to hotel policies
• Provide information and assistance to guests and vendors
• Prepare reports during each shift for management

Skills

Guest service

Communication

Team player

Problem solving

Adaptability

Job description

Residence Inn by Marriott in Dedham, MA is seeking a Night Auditor to manage all front desk operations and serve as a reference for guests and vendors.

The role requires professionalism, outstanding communication, and the ability to work in a fast-paced environment, with flexible scheduling to meet guest needs.

You will handle check-ins/outs, payments, generate shift reports, and contribute to a welcoming, secure, and efficient hotel setting.