Night Front Desk Auditor & Guest Experience Lead

Auro Hotels; Orlando (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Auro Hotels is seeking a Night Auditor to balance accounts, finalize reports for management, and act as the third shift Front Desk Agent to maximize room revenue and guest satisfaction in line with AURO Hotels’ standards.

The role emphasizes flawless guest service, accurate processing of charges, and daily/weekly reporting while maintaining a secure environment and professional guest interactions.

Qualifications

• High school diploma or GED.
• Background check and substance abuse screening required.

Responsibilities

• Provide courteous guest service and maintain high standards.
• Register and process guests upon arrival and departure.
• Verify charges and post room charges to keep accounts balanced.

Skills

Guest service

Front desk

Sales skills

Telephone handling

Security awareness

Education

High school diploma or GED

Tools

Telephone system

Job description

Auro Hotels is seeking a Night Auditor to balance accounts, finalize reports for management, and act as the third shift Front Desk Agent to maximize room revenue and guest satisfaction in line with AURO Hotels’ standards.

The role emphasizes flawless guest service, accurate processing of charges, and daily/weekly reporting while maintaining a secure environment and professional guest interactions.