Night Front Desk Auditor — Guest Experience Expert

Hyatt Hotels Corporation; Atlanta (GA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Commission opportunity

Flexible spending accounts

Disability and life insurance

Paid family bonding time

Adoption assistance

Educational assistance

Hotel room nights discounts

Job summary

Hyatt Hotels Corporation is seeking a Night Audit Front Office Associate to manage guest registrations, communicate hotel services, and perform night audit duties. This role provides an opportunity to impact guest experience during late hours.

You will handle payments, respond to guest inquiries, and help create a welcoming atmosphere. Hyatt emphasizes caring and attentive associates in a supportive work environment.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Availability to work overnight 3rd shift and occasionally work PM shift.

Responsibilities

• Greet and register guests, communicate hotel services and promotions.
• Perform night audit duties and ensure accurate accounting of daily transactions.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt and contribute to a positive guest experience.

Skills

Guest service

Verbal communication

Written communication

Stamina

Overnight shift availability

Job description

Hyatt Hotels Corporation is seeking a Night Audit Front Office Associate to manage guest registrations, communicate hotel services, and perform night audit duties. This role provides an opportunity to impact guest experience during late hours.

You will handle payments, respond to guest inquiries, and help create a welcoming atmosphere. Hyatt emphasizes caring and attentive associates in a supportive work environment.