Night Audit & Overnight Front Desk Specialist

Hyatt Hotels Corporation; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free room nights

Tuition reimbursement

401k match

Free employee meals

Job summary

Hyatt Hotels Corporation is seeking a Night Audit role to oversee overnight front office operations and assist with guest services. The position requires handling registrations, calls, and guest requests with accuracy and courtesy.

Responsibilities include night audit tasks, reconciling daily transactions, and preparing for the next day’s operations, while maintaining Hyatt's service standards and guest satisfaction.

Qualifications

• Hospitality and front desk experience is preferred.
• Desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods.

Responsibilities

• Oversee night audit duties and assist Front Office during overnight shift.
• Handle guest registrations, phone calls, and guest requests and complaints.
• Reconcile daily transactions and prepare for the following day’s operations.

Skills

Hospitality experience

Front desk experience

Guest service orientation

Verbal communication

Written communication

Flexibility in schedule

Job description

Hyatt Hotels Corporation is seeking a Night Audit role to oversee overnight front office operations and assist with guest services. The position requires handling registrations, calls, and guest requests with accuracy and courtesy.

Responsibilities include night audit tasks, reconciling daily transactions, and preparing for the next day’s operations, while maintaining Hyatt's service standards and guest satisfaction.