Night Front Desk Agent - Upscale Hotels & Career Growth

By Landmark; Elkins Park Gardens (PA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance For Full time Empl-oy

Dining Discounts

Career Growth Opportunities

Job summary

By Landmark is seeking an Overnight Front Desk Agent to join our team in Pennsylvania. Registered guests, managed reservations, and answered inquiries with a friendly, efficient approach to ensure guest satisfaction.

The role requires open availability, strong communication, and familiarity with front desk systems. By Landmark offers opportunities for growth within its portfolio and a supportive work environment.

Qualifications

• 1 to 3 years of Front Desk Agent or Guest Services Agent Experience in a Hotel

Responsibilities

• Register guests and modify reservations.
• Answer guest inquiries and ensure satisfaction.
• Approach encounters with a friendly, service-oriented manner.
• Open availability including weekends, holidays, and shift coverage as needed.
• Comply with property policies and safety regulations.
• Know emergency procedures as required.
• Handle check-ins and check-outs professionally.
• Operate Front Desk computer systems.
• Deliver packages, mail, and messages to guests or meetings rooms.
• Maintain knowledge of amenities and local attractions.

Skills

Front Desk Experience

Guest Service

Multi-tasking

Detail-Oriented

Microsoft Office

Problem Solving

Team Player

Quick Learner

Job description

By Landmark is seeking an Overnight Front Desk Agent to join our team in Pennsylvania. Registered guests, managed reservations, and answered inquiries with a friendly, efficient approach to ensure guest satisfaction.

The role requires open availability, strong communication, and familiarity with front desk systems. By Landmark offers opportunities for growth within its portfolio and a supportive work environment.