Night Front Desk Agent - Guest Services

KMG Hotels; Kansas City (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Aloft - Element North Kansas City, MO is seeking friendly, customer-focused overnight front desk team members. This full-time role handles arrivals, departures, guest inquiries, and reservations, greeting guests, issuing keys, and guiding guests to services. 24/7 operation requires weekends and holidays as part of the schedule.

Experience with Light Speed is a plus but not required. Join KMG Hotels’ growing portfolio and help ensure guest satisfaction with professional service and attention to

Qualifications

• Customer-service oriented with a positive attitude.
• Excellent communication and problem-solving skills.

Responsibilities

• Greet, register, and assign rooms to guests.
• Answer telephone inquiries regarding reservations and hotel information.
• Keep records of room availability and guest accounts.
• Handle arrivals and departures for in-house guests and provide directions.

Job description

Aloft - Element North Kansas City, MO is seeking friendly, customer-focused overnight front desk team members. This full-time role handles arrivals, departures, guest inquiries, and reservations, greeting guests, issuing keys, and guiding guests to services. 24/7 operation requires weekends and holidays as part of the schedule.

Experience with Light Speed is a plus but not required. Join KMG Hotels’ growing portfolio and help ensure guest satisfaction with professional service and attention to