Night Front Desk Agent - Guest Experience Pro

Travel + Leisure Co.; Austin (TX); On-site; USD 49,594,000 - 53,726,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Paid time off

Job summary

Travel + Leisure Co. is hiring an Overnight Guest Services Associate in Austin, TX. The role requires 1+ year of hotel front desk or night audit experience and offers $18 per hour for a full-time schedule.

You will welcome guests, guide them through registration to checkout, provide room rate quotes, and assist with reservations while maintaining professional service and accuracy in cash handling. Benefits are included for eligible associates.

Qualifications

• 1+ year of Hotel Front Desk Agent or Night Audit experience
• Overnight shift availability
• Excellent communication in English
• Strong cash handling and basic math skills
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude

Responsibilities

• Greet guests warmly from registration to checkout.
• Provide room rate quotes and confirm reservations.
• Process cash and credit transactions following established procedures.
• Balance cash receipts and perform cashier duties.
• Complete checkout procedures and verify guest charges.
• Reserve and confirm reservations for individuals or groups.
• Respond to guest inquiries promptly and completely.

Skills

Customer service

Cash handling

English proficiency

Multi-tasking

Attention to detail

Professional appearance

Job description

Travel + Leisure Co. is hiring an Overnight Guest Services Associate in Austin, TX. The role requires 1+ year of hotel front desk or night audit experience and offers $18 per hour for a full-time schedule.

You will welcome guests, guide them through registration to checkout, provide room rate quotes, and assist with reservations while maintaining professional service and accuracy in cash handling. Benefits are included for eligible associates.