Night Auditor — Overnight Front Desk at Luxury Hotel

The Unbound Collection by Hyatt; Austin (TX); On-site; USD 22,730 - 32,373; Full time

Job summary

A luxury hotel chain in Austin is seeking a Night Auditor for the overnight shift. The role involves auditing charges, reconciling accounts, and processing payments while providing excellent customer service. Candidates should have hotel front office experience and strong communication and computer skills. This position offers a competitive pay of $20/hr and the opportunity to interact with guests, contributing directly to their experience.

Qualifications

• Must have an open schedule that includes overnight shifts on weekends and holidays.
• Prior hotel front office experience is preferred.

Responsibilities

• Audit all charges and postings and correct work as necessary.
• Reconcile daily activity and close all accounts in preparation for the new business day.
• Process, format, and distribute daily reports for multiple divisions.
• Process all payments according to hotel requirements.
• Interact with colleagues in a professional manner and assist other departments throughout the hotel.
• Resolve all guest concerns and compliments in a professional, timely and courteous manner.

Skills

Good communication skills

Computer skills

Problem-solving skills

Multi-tasking

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

A luxury hotel chain in Austin is seeking a Night Auditor for the overnight shift. The role involves auditing charges, reconciling accounts, and processing payments while providing excellent customer service. Candidates should have hotel front office experience and strong communication and computer skills. This position offers a competitive pay of $20/hr and the opportunity to interact with guests, contributing directly to their experience.