Night Auditor Overnight Front Desk & Guest Satisfaction Lead

AT&T Hotel & Conference Center; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Vacation Days

Annual Merit Increases

Free Daily Shift Meals

Discounted Monthly UT Garage Parking

Referral Bonus

Job summary

AT&T Hotel & Conference Center in Austin, Texas is seeking a full-time Night Audit Team member. Responsibilities include greeting and registering guests, resolving issues, and overseeing night operations. Ideal candidates will possess strong communication and organizational skills, along with a high school degree. Previous experience in Front Office Operations is preferred. The position offers a variety of employee benefits, including paid vacation, free daily meals, and a positive work environment.

Qualifications

• Must be highly organized and energetic and possess the ability to get the job done.
• Previous experience in Front Office Operations preferred.
• No special licenses or certificates required.

Responsibilities

• Greets and registers guests, providing prompt and courteous service.
• Handles guest complaints and emergencies professionally.
• Supervises night shift team members and ensures guest satisfaction.

Skills

Excellent communication skills

Strong administration and organizational skills

Ability to work overnight

Education

High school degree

Tools

Outlook

Opera

Word

Excel

Job description

AT&T Hotel & Conference Center in Austin, Texas is seeking a full-time Night Audit Team member. Responsibilities include greeting and registering guests, resolving issues, and overseeing night operations. Ideal candidates will possess strong communication and organizational skills, along with a high school degree. Previous experience in Front Office Operations is preferred. The position offers a variety of employee benefits, including paid vacation, free daily meals, and a positive work environment.