Night Freight Customer Experience Advisor

J.B. Hunt Transport; Lowell (AR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Paid maternity leave

Paid parental leave

Paid holidays

Job summary

J.B. Hunt Transport in Lowell, Arkansas is seeking a Nights Customer Experience Representative to ensure exceptional customer relationships and meet volume goals. The role involves engaging with customers, monitoring delivery services, and entering customer orders.

The ideal candidate should have a high school diploma and up to 1-2 years of experience in customer service or sales, focusing on maintaining a customer-centric mindset. Full-time benefits include medical, dental, and a 401(k) retirement plan.

Qualifications

• High School Diploma/GED with up to 1-2 years of customer service or sales experience OR Bachelor's Degree.
• Ability to effectively transmit, receive, and accurately interpret ideas.
• Sales focused.

Responsibilities

• Promote positive customer relationships by engaging regularly and providing solutions.
• Monitor and support on-time delivery and accurate billing.
• Proactively communicate to ensure customer satisfaction.

Job description

J.B. Hunt Transport in Lowell, Arkansas is seeking a Nights Customer Experience Representative to ensure exceptional customer relationships and meet volume goals. The role involves engaging with customers, monitoring delivery services, and entering customer orders.

The ideal candidate should have a high school diploma and up to 1-2 years of experience in customer service or sales, focusing on maintaining a customer-centric mindset. Full-time benefits include medical, dental, and a 401(k) retirement plan.