Night Data Center Technician: 24/7 On-Call

Amazon Web Services (AWS); Berwick (Columbia County); On-site; USD 43,000 - 75,000; Full time

Benefits offered by this job

Health insurance (medical, dental, etc

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain hardware and network systems across AWS data centers. You will perform server rack installations, hardware repairs, and on-call support to ensure high availability of cloud services.

This role requires travel to data center sites, flexible shifts including nights, weekends, and holidays, and a readiness to work in an industrial environment with lifting up to 40 pounds.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking experience.
• Work flexible schedule including weekends, nights, and holidays.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to interview, train and onboard new team members.

Skills

Server hardware troubleshooting

Networking (L1/L2)

Education

Bachelor's degree in IT or related field

Tools

Linux/Unix Administration

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain hardware and network systems across AWS data centers. You will perform server rack installations, hardware repairs, and on-call support to ensure high availability of cloud services.

This role requires travel to data center sites, flexible shifts including nights, weekends, and holidays, and a readiness to work in an industrial environment with lifting up to 40 pounds.