Night Concierge & Guest Services Specialist

Planned Companies; New York (NY); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with employer match

Job summary

Planned Companies in Manhattan, NY is seeking motivated Front Desk Associates and Doormen to welcome tenants, guests and vendors. The role emphasizes warm, courteous service and maintaining a safe, presentable building environment.

Shift is Wednesday through Sunday, 11pm–7am, with a pay rate of $26.50 per hour. Responsibilities include greeting visitors, coordinating access, reservations, and guiding guests to local amenities.

Qualifications

• 3+ years of customer service experience.
• Desire to provide a warm, welcoming hello to everyone.
• Excellent written and verbal communication.
• Knowledge of local attractions and establishments.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors upon entry to the building.
• Develop relationships with tenants to provide personalized experiences.
• Schedule reservations at restaurants, hotels, and venues.
• Plan and organize on-site events.
• Provide directions and referrals to local amenities and services.
• Document, secure, and track mail, deliveries, and vendor services.

Skills

Customer service

Communication

Multitasking

Time management

Basic computer skills

Local knowledge

Job description

Planned Companies in Manhattan, NY is seeking motivated Front Desk Associates and Doormen to welcome tenants, guests and vendors. The role emphasizes warm, courteous service and maintaining a safe, presentable building environment.

Shift is Wednesday through Sunday, 11pm–7am, with a pay rate of $26.50 per hour. Responsibilities include greeting visitors, coordinating access, reservations, and guiding guests to local amenities.