Night Concierge & Guest Experience Lead

Planned Companies; Decatur (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with employer match

Job summary

Planned Companies’ Concierge team is hiring for a night shift Front Desk Associate/Doorman in Decatur, GA. The role focuses on welcoming tenants, guests and vendors, coordinating services, and ensuring security and accessibility for all entrants.

Responsibilities include greeting arrivals, arranging reservations, planning events, guiding guests to activities, and managing mail and access control. Strong communication and local knowledge are essential, with physical ability to lift up to 50 lbs.

Qualifications

• 2+ years of Night Auditor or Concierge experience.
• Excellent written and verbal communication.
• Knowledge of local attractions.
• Ability to multitask with good time-management.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and access to local attractions and services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby, and manage keys/access cards.

Skills

Night Auditor/Concierge experience

Communication skills

Knowledge of local attractions

Job description

Planned Companies’ Concierge team is hiring for a night shift Front Desk Associate/Doorman in Decatur, GA. The role focuses on welcoming tenants, guests and vendors, coordinating services, and ensuring security and accessibility for all entrants.

Responsibilities include greeting arrivals, arranging reservations, planning events, guiding guests to activities, and managing mail and access control. Strong communication and local knowledge are essential, with physical ability to lift up to 50 lbs.