Guest Experience Pro: Front Desk (Part-Time, Rotating)

Vision Hospitality Group, Inc.; Decatur (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

401(k) and matching

Employee Assistance Program

Stay Discounts

Job summary

Vision Hospitality Group, Inc. is seeking a part-time Guest Services / Front Desk Representative in Decatur, GA. You will deliver courteous check-in/check-out service, assist guests by phone and in person, and support daily operations with a friendly, professional approach.

The role requires flexible scheduling, solid communication, and the ability to work well with diverse guests and team members to ensure high guest satisfaction and smooth hotel operations.

Qualifications

• Provide courteous, guest-focused service during check-in/check-out.
• Maintain confidentiality of guest information.
• Adapt to flexible, rotating shifts.

Responsibilities

• Deliver outstanding guest service at check-in/check-out and via calls.
• Operate PBX and PMS systems; assist with basic accounting tasks.
• Promote house policies and brand standards; assist in room sales.
• Support team with tasks to ensure guest satisfaction.

Skills

Customer service

Professional communication

Multitasking

Conflict resolution

Team player

Attention to detail

Tools

PBX system

PMS reservation system

Job description

Vision Hospitality Group, Inc. is seeking a part-time Guest Services / Front Desk Representative in Decatur, GA. You will deliver courteous check-in/check-out service, assist guests by phone and in person, and support daily operations with a friendly, professional approach.

The role requires flexible scheduling, solid communication, and the ability to work well with diverse guests and team members to ensure high guest satisfaction and smooth hotel operations.