Night Concierge: Craft Unforgettable Guest Experiences

BENCHMARK; Bellevue (WA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

401K matching

Cash incentives

Job summary

Pyramid Global Hospitality is seeking a Concierge to join our Guest Services team in Bellevue. You will engage with guests, assist with planning their stays, and provide knowledge about the hotel and local area.

The role requires an outgoing personality, strong communication, and the ability to work in a fast-paced environment, including weekends and holidays. Compensation targeted at competitive hourly rate with benefits.

Qualifications

• High school diploma or equivalent.
• Outgoing and engaging personality.
• Knowledge of local area.
• Computer skills.
• Ability to work in a fast-paced setting.
• Weekend and holiday availability.

Responsibilities

• Provide exceptional customer service and guest engagement.
• Establish relationships with local area restaurants, shops and attractions.
• Promote and sell hotel programs.
• Interact with hotel staff professionally and assist other departments.
• Communicate pertinent information to manager on duty.
• Assist guests with planning their stay and resolving issues.

Skills

Local area knowledge

Computer skills

Verbal communication

Written communication

Engaging personality

Fast-paced environment

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality is seeking a Concierge to join our Guest Services team in Bellevue. You will engage with guests, assist with planning their stays, and provide knowledge about the hotel and local area.

The role requires an outgoing personality, strong communication, and the ability to work in a fast-paced environment, including weekends and holidays. Compensation targeted at competitive hourly rate with benefits.