Concierge Host: Create Memorable Stays & Local Discoveries

Pyramid Global Hospitality

Phoenix (AZ)

Vor Ort

USD 22.000 - 28.000

Vollzeit

Vor 10 Tagen

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Zusammenfassung

Pyramid Global Hospitality is seeking a motivated Concierge to welcome guests, share local knowledge, and create memorable experiences on-site. The Concierge will act as the primary resource for guests, assisting with planning, reservations, and local recommendations while maintaining outstanding service standards.

The ideal candidate is engaging, professional, and able to thrive in a fast-paced hospitality environment.

Qualifikationen

High school diploma or equivalent.
Outgoing and engaging personality.
Excellent verbal and written communication skills.
Ability to work in a fast-paced setting.
Ability to stand for the duration of the shift.
Must be available to work various shifts including weekends and holidays.

Aufgaben

Help guests discover their Wanderlust experience.
Provide exceptional customer service by being engaging and taking sincere interest.
Establish relationships with local area restaurants, shops and attractions.
Help to resolve problems and WOW guests through recovery when things aren’t quite right.
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Communicate all pertinent information to manager on duty.
Assist other departments as needed.

Kenntnisse

Customer service

Communication

Local knowledge

Computer skills

Interpersonal skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung