Concierge: Create WOW Guest Experiences & Local Tips

BENCHMARK; Bellevue (WA); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Paid Time Off

Medical, dental, and vision insurance

Competitive Matching 401(k)

Health Savings Account

Employee Assistance Program

Job summary

BENCHMARK is seeking a motivated Concierge for the InterContinental Seattle Bellevue. This role focuses on providing exceptional customer service and being the primary knowledge source for guests about the hotel and local area.

Ideal candidates will possess a high school diploma, a strong desire to make an impact, and excellent communication skills. Benefits include paid time off, health insurance, and competitive 401(k) matching.

Qualifications

• Strong desire to make an impact on others.
• Ability to stand for the duration of the shift.
• Must be available to work various shifts including weekends and holidays.

Responsibilities

• Help guests discover their 'Wanderlust' experience.
• Provide exceptional customer service by being engaging.
• Establish relationships with local area restaurants and attractions.
• Help to resolve problems and 'WOW' guests.
• Promote and sell special hotel programs.

Skills

Outgoing and engaging personality

Advanced knowledge of the local area

Excellent verbal and written communication skills

Ability to work in a fast-paced setting

Computer skills

Education

High school diploma or equivalent

Job description

BENCHMARK is seeking a motivated Concierge for the InterContinental Seattle Bellevue. This role focuses on providing exceptional customer service and being the primary knowledge source for guests about the hotel and local area.

Ideal candidates will possess a high school diploma, a strong desire to make an impact, and excellent communication skills. Benefits include paid time off, health insurance, and competitive 401(k) matching.