Night Batch Ops Technician (Hybrid)

NeoDym Technologies; Raleigh (NC); Hybrid; USD 30,000 - 47,000; Full time

Job summary

NC Department of Health and Human Services seeks a Batch Operations Technician in Raleigh, NC on a hybrid schedule. This 12+ month contract requires rotating between 5 PM–1 AM, 10 PM–6 AM and 1 AM–9 AM shifts to support overnight batch processing within the NC FAST system.

Responsibilities include executing and monitoring batch processes, verifying results, analyzing logs, escalating issues per on-call procedures, and collaborating with cross-functional teams to meet service level objectives.

Qualifications

• Experience supporting batch operations in enterprise environments.
• Ability to monitor, analyze, and troubleshoot batch processes and logs.

Responsibilities

• Provide production operations support by executing and monitoring batch processes.
• Verify batch results and support nightly production environments across multiple servers.
• Perform initial analysis of data interface processing exceptions and logs.
• Escalate unresolved issues according to on-call procedures.

Skills

Production operations

Batch processing

On-call support

Tools

Server monitoring

Log analysis

Job description

NC Department of Health and Human Services seeks a Batch Operations Technician in Raleigh, NC on a hybrid schedule. This 12+ month contract requires rotating between 5 PM–1 AM, 10 PM–6 AM and 1 AM–9 AM shifts to support overnight batch processing within the NC FAST system.

Responsibilities include executing and monitoring batch processes, verifying results, analyzing logs, escalating issues per on-call procedures, and collaborating with cross-functional teams to meet service level objectives.