Night Auditor: Seamless Stay & Night Ops

The Highland Dallas, Curio Collection by Hilton; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Job summary

The Highland Dallas, Curio Collection by Hilton seeks a detail-oriented Night Auditor to support overnight operations at our Dallas hotel. You will handle front desk tasks, guest check-ins and check-outs, and process payments with accuracy.

Night audits, discrepancies resolution, and guest assistance are core to this role, ensuring a safe, welcoming environment and seamless guest experiences during overnight hours.

Qualifications

• High school diploma or equivalent.
• 1-2 years of Night Auditor or similar role preferred.
• Prior cash handling experience.
• Strong attention to detail and multitask.
• Excellent communication and problem-solving skills.
• Read, write and speak English fluently.
• Ability to work independently with minimal supervision.
• Strong computer skills.
• Ability to work flexible hours including overnights, weekends, and holidays.

Responsibilities

• Perform front desk duties such as guest check-ins and check-outs during the night shift.
• Process guest payments and maintain accurate records.
• Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies.
• Assist guests with inquiries, requests, and any issues that may arise during the night.
• Ensure the safety and security of the hotel premises during overnight hours.
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests.
• Collaborate with other departments to address guest needs and ensure a seamless guest experience.
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.

Skills

Cash handling

Multitasking

Communication

Problem solving

Independent work

Overnight hours

Computer skills

Education

High school diploma or equivalent

Tools

Hotel PMS

Job description

The Highland Dallas, Curio Collection by Hilton seeks a detail-oriented Night Auditor to support overnight operations at our Dallas hotel. You will handle front desk tasks, guest check-ins and check-outs, and process payments with accuracy.

Night audits, discrepancies resolution, and guest assistance are core to this role, ensuring a safe, welcoming environment and seamless guest experiences during overnight hours.