Overnight Front Desk & Accounting Specialist

Hilton Garden Dallas; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Hilton Garden Inn Downtown Dallas is seeking a Night Auditor to perform end-of-day financial tasks and provide guest services during overnight hours. The role combines front desk operations with basic accounting to ensure a smooth transition between business days.

Qualifications include a high school diploma or equivalent, front desk or accounting experience, and familiarity with PMS systems. Strong attention to detail and excellent communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Front desk or accounting experience preferred.
• Experience with PMS systems preferred.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Proficiency with computers and hotel property management systems (PMS).

Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g., room charges, revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Ensure all reservations, cancellations, and no-shows are properly logged.
• Follow company policies and procedures, including safety and emergency protocols.
• Ability to work overnight shifts, weekends, and holidays.

Skills

Front desk operations

Accounting

PMS familiarity

Customer service

Attention to detail

Multitasking

Problem solving

Communication skills

Education

High school diploma

Tools

PMS systems

Job description

Hilton Garden Inn Downtown Dallas is seeking a Night Auditor to perform end-of-day financial tasks and provide guest services during overnight hours. The role combines front desk operations with basic accounting to ensure a smooth transition between business days.

Qualifications include a high school diploma or equivalent, front desk or accounting experience, and familiarity with PMS systems. Strong attention to detail and excellent communication skills are essential.