Night Auditor & Reservations Specialist

Atira Hotels; Mount Prospect (IL); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Accident, critical medical supplement

Employee assistance program

Employee hotel room discount

Holiday pay

Life insurance

Long-term disability

Paid time off

Paid training

Job summary

Atira Hotels in Mount Prospect, IL is seeking a Night Auditor to deliver exceptional guest service, manage reservations, and oversee nightly financial transactions. The role requires handling inquiries promptly, checking guests in and out, and maintaining accurate reports for the hotel's overnight operations.

Candidates should have a high school diploma, be detail-oriented, and possess strong typing and PC skills.

Qualifications

• High school diploma or equivalent.
• Customer service and data entry experience preferred.
• Excellent communication and organizational skills.
• Strong typing abilities and proficiency with PC, calculator, and office equipment.

Responsibilities

• Receive and process reservations via phone, fax, and mail.
• Check in and out guests; process customer payments and post charges.
• Coordinate with Accounting on customer credit status and notify guests of room features and availability.
• Protect guest information and maintain confidentiality of personal data.
• Assist and support area personnel; participate in meetings as required.
• Perform other tasks as assigned by management; maintain understanding of basic hotel operations.

Skills

Excellent communication

Organized and detail-oriented

Willingness to assist others

Typing and office equipment

Education

High school diploma or equivalent

Tools

PC

Job description

Atira Hotels in Mount Prospect, IL is seeking a Night Auditor to deliver exceptional guest service, manage reservations, and oversee nightly financial transactions. The role requires handling inquiries promptly, checking guests in and out, and maintaining accurate reports for the hotel's overnight operations.

Candidates should have a high school diploma, be detail-oriented, and possess strong typing and PC skills.