Night Auditor: Guest Services & Nightly Reservations

Four Points Mount Prospect/2200 S Elmhurst Rd, Mt Prospect, IL 60056; Mount Prospect (IL); Presencial; USD 25 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accident insurance

Life insurance

Long-term disability

Paid time off

Paid training

Employee assistance program

Employee hotel room discount

Holiday pay

Resumo da oferta

Atira Hotels in Mount Prospect, IL is seeking a dedicated Night Auditor to deliver exceptional guest service, manage reservations, and perform nightly financial audits. The role includes clerical duties, handling inquiries, and maintaining accurate records to support smooth hotel operations.

The position requires strong communication, data entry, and multitasking abilities, with supervision of nightly transactions and guest interactions.

Qualificações

• Education/Certification: High school graduate or equivalent.
• Experience: Customer service and data entry experience preferred.
• Skills/Abilities: Excellent communication and public relations; well organized with attention to detail; willing to assist others; strong typing abilities and proficiency with PC, calculator, and office equipment.

Responsabilidades

• Reservation Management: Receive and process reservations via phone, fax, and mail; enter reservations into the system; verify pricing, discounts and billing; maintain files.
• Customer Service: Check in/out guests; process payments; inform customers of policies; address inquiries promptly.
• Professional Relations: Support area personnel; coordinate with Accounting; keep management informed; safeguard guest information; attend meetings.

Conhecimentos

Communication skills

Public relations

Detail oriented

Typing & PC skills

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Atira Hotels in Mount Prospect, IL is seeking a dedicated Night Auditor to deliver exceptional guest service, manage reservations, and perform nightly financial audits. The role includes clerical duties, handling inquiries, and maintaining accurate records to support smooth hotel operations.

The position requires strong communication, data entry, and multitasking abilities, with supervision of nightly transactions and guest interactions.