Night Auditor: Overnight Ops & Guest Experience

Highgate; Spokane (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan with company match

Paid time off

Job summary

InnVentures is seeking a Night Auditor for Holiday Inn Express Spokane, WA. You will supervise overnight operations and ensure daily transactions are reconciled, while providing a comfortable guest experience.

The role requires strong communication, the ability to read/write and use basic technology, and the stamina to stand for a full shift. Weekend and holiday availability is required; comprehensive benefits are offered.

Qualifications

• Previous customer service experience is ideal for this overnight role.
• Strong verbal and written communication skills are required.
• Able to read, write, type, and use basic technology; must stand for the shift and lift at least 25 pounds.

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Apply problem-solving to resolve guest issues to satisfaction.
• Follow cash handling procedures and reconcile charges on guest receipts.
• Ensure emergency notification procedures are followed overnight.
• Communicate effectively between shifts and departments.

Skills

Customer service

Overnight shift

Communication skills

Job description

InnVentures is seeking a Night Auditor for Holiday Inn Express Spokane, WA. You will supervise overnight operations and ensure daily transactions are reconciled, while providing a comfortable guest experience.

The role requires strong communication, the ability to read/write and use basic technology, and the stamina to stand for a full shift. Weekend and holiday availability is required; comprehensive benefits are offered.