Night Auditor & Overnight Guest Services Lead

Hilton Indianapolis; Indianapolis (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision (HSA)

Company-paid disability & life保险

Employee Assistance Program

401(k) with match

Job summary

HM Alpha Hotels & Resorts in Indianapolis is seeking a Night Auditor to ensure financial accuracy and guest satisfaction during overnight hours. The role reconciles daily revenue, prepares reports, and serves as the point of contact for guest services, maintaining continuity between shifts.

The position requires strong numerical skills, independence overnight, and excellent guest service. You will balance cash, reset front office systems, operate PBX, and act as Manager on Duty during the night

Qualifications

• High school diploma or equivalent.
• Background check required prior to employment.
• Overnight availability and ability to work independently.
• Guest service/front desk experience preferred.
• Cash handling and reconciliation experience is a plus.

Responsibilities

• Conduct overnight audit procedures in line with standards.
• Verify wake-up calls and guest requests.
• Balance and reconcile cash receipts and transactions.
• Reset front office systems for the next business day.
• Act as Guest Service representative and Manager on Duty overnight.
• Operate the PBX system during the audit shift.
• Attend front office meetings and trainings.
• Greet guests with a welcoming, professional demeanor.

Skills

Numerical accuracy

Independent overnight work

Guest service

Organization

Reliability

Education

High school diploma or equivalent

Tools

PBX system

Front office systems

Job description

HM Alpha Hotels & Resorts in Indianapolis is seeking a Night Auditor to ensure financial accuracy and guest satisfaction during overnight hours. The role reconciles daily revenue, prepares reports, and serves as the point of contact for guest services, maintaining continuity between shifts.

The position requires strong numerical skills, independence overnight, and excellent guest service. You will balance cash, reset front office systems, operate PBX, and act as Manager on Duty during the night