Night Auditor: Overnight Guest & Finance Specialist

Residence Inn Houston Westchase; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

HRI Hospitality seeks a Night Auditor to join the Front Office team. The role involves greeting guests, registering and assisting with check-ins and check-outs, answering calls, and resolving requests promptly. You will balance daily transactions, review reports, and ensure accurate postings and log maintenance.

The position requires a high school diploma, with prior hotel front desk or accounting experience and PMS familiarity preferred. Overnight, weekend, and holiday availability is expected.

Qualifications

• High school diploma or equivalent required.
• Experience in hotel front desk or accounting preferred.
• Experience with PMS systems preferred.

Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g., room charges, revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Ensure all reservations, cancellations, and no-shows are logged.
• Follow company policies and safety/emergency protocols.
• Ability to work overnight shifts, weekends, and holidays.

Skills

Attention to detail

Customer service

Communication skills

Problem solving

Multitasking

PMS proficiency

Education

High school diploma or equivalent

Tools

PMS

Job description

HRI Hospitality seeks a Night Auditor to join the Front Office team. The role involves greeting guests, registering and assisting with check-ins and check-outs, answering calls, and resolving requests promptly. You will balance daily transactions, review reports, and ensure accurate postings and log maintenance.

The position requires a high school diploma, with prior hotel front desk or accounting experience and PMS familiarity preferred. Overnight, weekend, and holiday availability is expected.