Night Auditor: Overnight Front Desk & Revenue Control

Stonebridge Hospitality Associates; Needham (MA); On-site; USD 22,000 - 31,000; Full time

Job summary

Stonebridge Hospitality Associates is seeking a Night Auditor for Residence Inn Needham, MA. Responsible for balancing revenues, performing nightly bookkeeping, and handling guest check-ins/check-outs to ensure smooth overnight hotel operations.

The role requires basic bookkeeping skills, strong communication, and the ability to work overnight with weekend/holiday availability. Full-time position at the Residence Inn Needham location.

Qualifications

• Previous hospitality or guest services experience preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong verbal and written communication skills.
• Proficient with property management systems and common office software.
• Excellent customer service and problem-solving abilities.
• Ability to work independently with minimal supervision.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet, check-in and assign rooms to guests.
• Verify payments and process authorizations.
• Maintain records of room availability and guest accounts.
• Balance daily receipts and perform income audits.
• Assist guests with check-out and resolve discrepancies.
• Answer calls and address guest inquiries.
• Coordinate with overnight staff to resolve issues.
• Make and confirm reservations and data entry.
• Provide information on hotel services and local attractions.
• Document guest feedback and escalate when needed.

Skills

Hospitality experience

Bookkeeping & balancing

Communication skills

Property management systems

Customer service excellence

Independent working

Detail oriented

Tools

Property management systems

Office software

Job description

Stonebridge Hospitality Associates is seeking a Night Auditor for Residence Inn Needham, MA. Responsible for balancing revenues, performing nightly bookkeeping, and handling guest check-ins/check-outs to ensure smooth overnight hotel operations.

The role requires basic bookkeeping skills, strong communication, and the ability to work overnight with weekend/holiday availability. Full-time position at the Residence Inn Needham location.