Night Auditor: Overnight Front Desk & Ledger Clerk

Stonebridge; Denver (CO); On-site; USD 28,000 - 29,000; Part time

Job summary

Stonebridge in Denver, Colorado is seeking a Night Auditor to close the business day, balance revenues, and handle guest check-ins/check-outs overnight. The role requires accurate bookkeeping, strong guest service, and proficient use of a property management system.

The Night Auditor will verify payments, maintain room inventories, assist with reservations, and communicate issues to management while ensuring a smooth overnight operation with weekend and holiday availability.

Qualifications

• Experience in hospitality or customer service preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong written and verbal communication skills.
• Proficient in using property management systems and office software.
• Excellent customer service and problem-solving abilities.
• Ability to work independently with minimal supervision.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Verify customer payment methods and process credit authorizations.
• Maintain accurate records of room availability and guest accounts using the property management system.
• Balance daily receipts and revenues, conducting income audits on posted revenues.
• Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
• Answer phone calls promptly, directing inquiries or addressing guest needs.
• Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
• Make and confirm reservations, ensuring accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Document guest feedback and upscale issues to management when necessary.
• Perform nightly bucket checks to ensure compliance with hotel standards.
• Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.

Skills

Hospitality

Bookkeeping

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Property Management System

Microsoft Office

Job description

Stonebridge in Denver, Colorado is seeking a Night Auditor to close the business day, balance revenues, and handle guest check-ins/check-outs overnight. The role requires accurate bookkeeping, strong guest service, and proficient use of a property management system.

The Night Auditor will verify payments, maintain room inventories, assist with reservations, and communicate issues to management while ensuring a smooth overnight operation with weekend and holiday availability.